Returns / Exchanges
Scruffie Return Policy: 100% money back guarantee up to the first 100 days!
FREE shipping on ALL returns & exchanges!
What can and can't you RETURN?
- You can return undamaged Scruffie(s) up to the first 100 days from the purchased date (with the exception of pre-orders. 100 days start when you receive your order). Once inspection of your Scruffie(s) is complete, you will receive a full refund.
- You cannot return Scruffie Blades.
- Free shipping on all returns!
What can and can't you EXCHANGE?
- You can exchange undamaged Scruffie(s) up to the first 100 days from the purchased date. We will ship out a new Scruffie(s) out to you as quickly as possible!
- You cannot exchange Scruffie Blades.
- Free shipping on all exchanges!
STEPS TO RETURN OR EXCHANGE:
Email the following to firstname.lastname@example.org
- Full name from order
- Phone number from order
- Item(s) you purchased
- Order #