PRE-ORDERS WILL BE SHIPPED OUT AT THE END OF JUNE

Returns / Exchanges


Scruffie Return Policy: 100% money back guarantee up to the first 100 days!

FREE shipping on ALL returns & exchanges!

 

What can and can't you RETURN?

  • You can return undamaged Scruffie(s) up to the first 100 days from the purchased date (with the exception of pre-orders. 100 days start when you receive your order). Once inspection of your Scruffie(s) is complete, you will receive a full refund. 
  • You cannot return Scruffie Blades.
  • Free shipping on all returns!

What can and can't you EXCHANGE? 

  • You can exchange undamaged Scruffie(s) up to the first 100 days from the purchased date. We will ship out a new Scruffie(s) out to you as quickly as possible!
  • You cannot exchange Scruffie Blades.
  • Free shipping on all exchanges!

 

STEPS TO RETURN OR EXCHANGE:

Email the following to contact@thescruffie.com

  • Full name from order
  • Phone number from order
  • Item(s) you purchased
  • Order #